RETURNS 
Returns are available for unopened, unused products within 14 days from shipment date. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. Contact us within 14 days for a Return Merchandise Authorization (RMA). Please email us at lashbrowbeautystore@gmail.com to request a RMA form. All eligible credits and refunds will be credited back according to original payment method minus a 20% processing fee. Returned merchandise must be received within 10 days of RMA and/or postmarked within 10 days of RMA.

If you receive a defective, damaged or incorrect item please notify us within 3 days of receiving your package. To have an item deemed as defective or damaged you must send us proof or documentation of damage. In addition to a description proof and/or documentation may also include but is not limited to video or photograph of item in question.

REFUNDS 

Please do not hesitate to contact us if you have any feedback, questions or concerns at lashbrowbeautystore.com.